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Subscription terms

Subscription publication status

Commercial release checkpoint. The prior subscription draft is under review and is not presented here as a governing agreement.

Pricing needs one source of truth

A subscription agreement only helps a customer when the public pricing page, checkout, signed-in billing area, product limits, and legal terms all describe the same offer.

Stemma is aligning these surfaces before publishing a formal subscription agreement.

What the final agreement needs to make plain

Current plans

The published offer must use the same plans, price, included scope, and availability that a customer sees in the current billing product.

Billing and renewal

The agreement must state billing frequency, renewal behavior, tax treatment where applicable, and any trial or introductory terms that are actually offered.

Cancellation and data

Customers need a clear answer about cancellation, account state, access, retention, export, and any deletion process that follows.

Current access

For a current product or access question, use the contact page. Do not rely on old plan names, prices, feature comparisons, retention periods, or policy promises until the formal public documents are approved and published.

Pricing and access

The public pricing page explains why the current offer is being reconciled before a final plan table is published.

Pricing and access